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Credential Management

Do you have a lack of control over your credential issuance and life cycle with an improved and auditable process?

Managing credentials in large organisations with multiple locations is challenging, both for security and administration. It is hard to track who has access to what and quickly revoke permissions when needed, putting your assets at risk. Additionally, using different systems to manage employee credentials wastes valuable time.

Is your organisation facing the following challenges:

  • Disparate third-party systems and lack of a unified employee identity
  • Complex (manual) process for creation, issuance, management and withdrawal of credentials, e.g. for onboarding/offboarding of employees
  • High administration effort, e.g. for blocking of lost cards and issuing replacement cards
  • Lack of comprehensive monitoring and management of employee credentials (e.g. still valid credentials that should have already been withdrawn)
  • Lack of centralised reporting and tracking/audit trails
  • Growing importance of regulations, e.g. NIS2, DORA, GDPR

Our centralised Credential Management addresses these challenges and handles the creation, issuance, tracking, and revocation of credentials by integrating data from various HR systems.

The module generates a personalised smart card with multiple functionalities, replacing the need for separate credentials.

It also updates connected systems (e.g. access control, time tracking, canteen billing, parking, locker management, and follow-me printing) with the card's status, such as valid, invalid, lost, or stolen.

Main advantages

Centralised

Simplified handling of credentials & user management (onboarding/offboarding, tracking, authorisation/revocation of credentials) by using a centralised platform

Efficient

Automated and efficient processes

Risk reduction

Fast response in case of security incidents: Reducing risk by blocking all permissions from a central source

Scalable

Easy scalability to adapt to increased personnel

Integration

Full integration with third-party systems such as physical access control, work time recording, parking & locker management, etc.

Credential lifecycle

Secure lifecycle management of credentials complying with all applicable regulations

How it works

Facilitated and configurable enrolment process

Your credentials (cards) are produced efficiently based on a process that suits your organisation or location.

Managed personalisation

Personalisation is managed by a workflow and photos can be captured, checked and validated on mobile or PC.

Large projects

Option for outsourcing card personalisation to ID-ware for large projects

Trusted credential

Your people have a trusted credential that has an approved design and the right permissions.



During the enrolment process, photographs, biometric or personal data are centrally stored for authentication purposes.

A standard web browser is used to set up an enrolment station, which manages connected hardware like photo-capture tools and card printers/encoders.

Sample lifecycle of a credential

Enrolment stations

Cards can be created, encoded, and personalised using the same enrolment workstations, either within your organisation or through our Credentials as a Service option.

User Self-Service

User Self-service is provided, enabling users to e.g. request and activate cards, block lost cards and request a replacement card.

Function overview

  • Credential Lifecycle Management

  • Central user management (role-based): access to data and functions

  • Data import/export function

  • Capturing of photos/signatures

  • Automation of processes (e.g. card deactivation/checks)

  • Personalisation of employee ID cards: printing, contactless chip

  • User Self-Service: Photo upload, request for cards and activation, blocking of cards

  • Storage of digital documents

  • Reporting/Evaluations (Report Designer)

Do you need further information?
Our team is always there for you!

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