Many visitors are received every day, e.g. customers, partners and suppliers, who are only allowed access to certain areas.
Visitor Management
You need to automate your visitor process in a secure and compliant way and at the same time give your visitors a smooth experience?
The process for managing visitors to your organisation is a combination of hospitality and security verification.
With the right systems and processes in place, it becomes efficient, secure and traceable, but without these it is dependent on manual activities, duplicated tasks and unnecessary queuing.
Common challenges
Extensive security requirements must be fulfilled (checking the reason for the visit and the visitor's identity).
Visitors have waiting times at your reception.
Communication and coordination between different departments is resource-consuming.
Compliance with legal requirements regarding a complete documentation for the traceability of visitor data has to be ensured, e.g. according to NIS2
With our Visitor Management module, we support your organisation in reducing administrative effort and make all processes secure, traceable and compliant.
In addition, thanks to the smooth workflows, a lasting positive impression is created among your guests.
Automate your Visitor Management and reduce your workload and costs!
With our Visitor Management module, we support your organisation in reducing administrative effort and make all processes secure, traceable and compliant.
In addition, thanks to the smooth workflows, a lasting positive impression is created among your guests.
Automate your Visitor Management and reduce your workload and costs!
Main advantages
Increased security and compliance, e.g. with NIS2, through traceability of visits: Who went where and when (with or without an escort), how long did the person stay?
An easy process via the visitor portal
Self-service web registration and automatic authentication (kiosk terminal)
Configurable workflows for invitation, approvals and self-registration
Reduced workload at reception (cost and time saving)
Increased visitor satisfaction (avoidance of waiting times)
How it works
Invitation of visitors
As a host you can schedule an appointment for your visitors including optional room booking and your guests are automatically sent an invitation.
Self-registration
Your visitor receives a link to the Visitor Management Portal, where they confirm the appointment and enter their personal details for pre-registration. Additional information, e.g. safety instructions or maps, can be provided to the visitor via the portal. A QR code for on-site identification is provided, and as host you are notified about the appointment confirmation and data completion.
Check-in
On arrival your visitor can either check in via a self-service terminal (with option for additional identity verification) or at the reception, using the QR code they received. Your visitor is provided with a visitor card for their visit, and as the host, you are informed that your visitor has arrived and checked in.
Access authorisations
If required, you can even give authorisation for your visitor on his badge to have access to your meeting room without having to be picked up by you as host. After the visit, this authorisation will be automatically removed.
The automation ensures a seamless process with secure visitor identity verification.
When visitors check in at the self-service terminal, their identity is automatically verified using an optional integrated passport or ID card scanner.
Do you need further information?
Our team is always there for you!